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Reservations:
Each ticket reserved online is valid for the indicated date and time. It provides priority access to the museum but does not allow you to pass to the line (you may have to wait during periods of heavy attendance).
Online booking 3 hours prior your visit is not available. When online booking is not available, it is still possible to purchase tickets at the museum's front desk without priority access.
Reduced Admission and Free Admission:
With the exception of children under the age of 10, who must be accompanied by an adult, it is not possible to make online reservations if you qualify for free admission. Please come to the ticket desk to collect your free ticket (valid proof required).
If you qualify for reduced admission, valid proof will be required upon entrance to the museum.
Please note:
Tickets purchased online cannot be collected at the ticket counter and must be printed at home or presented on your smartphone at the entrance to the museum.
Internet Fee: 1€ per ticket
Tickets cannot be refund nor exchanged.
See visitor information and access conditions.
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